Legal
Membership Fee and Cancellation Policy
This policy explains how billing, automatic renewal, cancellation and refunds work for Call2Speak memberships. It's part of our Terms of Service and Membership Agreement.
Automatic renewal. Your membership renews automatically and your payment method is charged at the start of each billing period until you cancel. The Annual Membership renews every year at $997 per year. If you used the code CALL2SPEAK, your first year is $497 and later years renew at $997. The Monthly Membership renews every month at $99.97 per month. Cancel anytime online at call2speak.com/account. Payments are non-refundable.
1. Membership fee options
You choose how to pay your membership fee. Both options include the same membership.
- Annual Membership: $997 per year. You're charged when you join and then once a year on the anniversary of your start date.
- Fast-action first year: with the code CALL2SPEAK, the first annual charge is $497 ($500 off). The discount covers the first year only. Each renewal after that is charged at the regular annual rate, currently $997.
- Monthly Membership: $99.97 per month. You're charged when you join and then on the same day each month.
- Founding Members: any waived first year or grandfathered rate is confirmed to you in writing and applies only to you.
Payments are processed by Stripe or PayPal. We don't see or store your full card number. Your receipt is emailed to you after every charge.
2. Your consent to automatic renewal
Before you pay, the checkout page shows the price, how often you'll be charged, that the membership renews automatically and how to cancel. By completing checkout and agreeing to our terms, you authorize these recurring charges until you cancel. We email you a confirmation with these details after you join.
3. Renewal reminders
- Annual Membership: we email you a reminder at least 30 days and no more than 60 days before your renewal date. It shows the renewal date, the amount and how to cancel.
- Monthly Membership: you get an emailed receipt after each monthly charge, with a link to manage or cancel your membership.
- Price changes: if your renewal price changes, we'll email you at least 30 days before the new price applies.
Please keep your email address current so these notices reach you.
4. How to cancel
You can cancel anytime, in any of these ways:
- Online: go to call2speak.com/account and follow the steps to cancel. It takes about a minute.
- By email: write to toldsond@msn.com from the email on your account and ask us to cancel. We'll confirm by email.
To avoid the next charge, cancel before your renewal date. Cancelling stops all future renewals. Your membership stays active until the end of the billing period you've already paid for, and then it ends. We don't charge cancellation fees.
5. Refunds
All membership payments are non-refundable. We don't give refunds or credits for partial billing periods, unused time, missed sessions or benefits you didn't use, including if you cancel partway through a year or a month.
There are a few exceptions:
- if we charged you in error (for example, a duplicate charge), we'll refund the incorrect amount;
- if we end the community or your membership without any fault on your part, we'll refund the unused part of any prepaid period;
- where a law that applies to you requires a refund.
If you think a charge is wrong, please email us before disputing it with your bank. We'll look into it quickly.
6. Failed payments
If a renewal payment fails, our payment processor will retry it and we'll email you so you can update your card at call2speak.com/account. If the payment still isn't made, we may pause or end your membership. If you rejoin later, current prices apply.
7. Switching plans
To move between the Monthly and Annual Membership, email us. We'll set up the change so you aren't charged twice for the same period.
8. Contact us
Speaking 2 Impact & Change
614 E. Hwy 50, Clermont, Florida 34711
Email: toldsond@msn.com
Phone: 352-755-9533 (Monday to Friday, 9 AM to 6 PM ET)